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What do all the job statuses in Adsend mean?

Upload/Awaiting PDF: The job ticket has been created and is ready for the PDF to be uploaded.

Testing: Our pre-flight is currently validating your PDF against the publisher’s specifications to ensure your advert is ready for print.

Click to Continue: The file has a warning or warnings in the pre-flight file report which you need to fix or approve before continuing. The Crop Tool may be available at this point if the issue relates to the dimensions of your file.

File Report: Your file failed the pre-flight checks. Examine the file report to see what the issues are, and how to solve the warnings and errors. Use this information to fix your advert, re-create your PDF and re-upload to the same job ticket. If you need help fixing your file, call Adsend Client Services on 1300 366 156.

Correcting: Your file is currently being corrected by the Adsend correction service. This is because it has previously failed the pre-flight checks, and you or another user have authorised the correction. Once correction has finished, your file will be re-tested to ensure the correction was successful.

Cropping: Your file has been processed by the Crop Tool and is in the process of being cropped.

Attention: Job on hold/locked. We recommend you do not send this ad. Please contact Adsend customer support services for more information.

Ready: Your PDF has passed pre-flight and is ready to be delivered.

Sent: The job has been successfully delivered, however the publication has not yet downloaded your ad.

Received: Your advert has been received and downloaded by the publication.

Accepted: This advert has been received by the publication and has been accepted.

Rejected: The advert has been received by the publication, which has rejected it. This is usually due to reasons other than pre-flight problems. This can usually come about if you have previously approved a size warning, if the publisher deems your advert to be of the incorrect size.

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